Zoosk: i cancelled no email sent to me saying i cancel...
A Zoosk customer review by GetHuman user ~carl hardbarger from November 14th, 2017
Background on ~carl hardbarger's case
GetHuman: ~carl hardbarger - can you tell our other Zoosk customers when your case took place?
~carl hardbarger: Sure. It was morning, on November 9th.
GetHuman: Did you reach out to Zoosk, and if so, how?
GetHuman: And which of these common Zoosk customer issues best describes the reason you wanted to talk to them?
(Shows ~carl hardbarger a list of common Zoosk problems)
~carl hardbarger: "Refund" was why I was trying to call.
~carl hardbarger's review of Zoosk customer service
GetHuman: So how would you sum up your experience for GetHuman's Zoosk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~carl hardbarger: i cancelled no email sent to me saying i cancelled on *-*-****.u still have me on no reason to have me on there if i can not view the girls.i do not want to view the girls.so i still get view emails from girls ,i do not want that so take me all the way off of your site,why do you make things so hard,when it is so simple,i do not want to be on here.thanks carl
GetHuman: Let's quantify your experience contacting Zoosk. On a scale of 1 to 5, how easy is it go get help on a Zoosk problem?
~carl hardbarger: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~carl hardbarger: I'd give them a one out of five on communication.
GetHuman: And what about Zoosk's ability to quickly and effectively address your problem?
~carl hardbarger: For that I would say one out of five.
GetHuman: And finally- any advice for other Zoosk customers?
~carl hardbarger: Call them early in the day or late. Don't forget any personal or account information you might need for Zoosk to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~carl hardbarger taken from his Zoosk customer service problem that occurred on November 9th, 2017.