Zulily: Ms. Kimberly Rabb cust.servc rep answered all m...

A Zulily customer review by GetHuman user ~Sandra mcghee from November 20th, 2017

Background on ~Sandra mcghee's case

GetHuman: ~Sandra mcghee - can you tell our other Zulily customers when your case took place?
~Sandra mcghee: Yeah. It was afternoon, on November 16th.
GetHuman: Did you reach out to Zulily, and if so, how?
~Sandra mcghee: I used the 877-779-5615 number I found for on the GetHuman Zulily customer phone number page I was on: Zulily Customer Service Phone Number
GetHuman: And which of these common Zulily customer issues best describes the reason you wanted to talk to them?
(Shows ~Sandra mcghee a list of common Zulily problems)
~Sandra mcghee: "Make a purchase" was why I was trying to call.

~Sandra mcghee's review of Zulily customer service

GetHuman: So how would you sum up your experience for GetHuman's Zulily customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sandra mcghee: Ms. Kimberly Rabb cust.servc rep answered all my questions, she was very polite, and courteous,and knowledgeable of zulilys products.very great customer service skills. and I truly am satisfied with zulilys products.looks just like picture on internet. *st order was late because of weather other than that zulily is ** in my book!!!!!!!!!!!!sandra mcghee
GetHuman: Let's quantify your experience contacting Zulily. On a scale of 1 to 5, how easy is it go get help on a Zulily problem?
~Sandra mcghee: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sandra mcghee: I'd give them a five out of five on communication.
GetHuman: And what about Zulily's ability to quickly and effectively address your problem?
~Sandra mcghee: For that I would say two out of five.
GetHuman: And finally- any advice for other Zulily customers?
~Sandra mcghee: Call them early in the day or late. Don't forget any personal or account information you might need for Zulily to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sandra mcghee taken from his Zulily customer service problem that occurred on November 16th, 2017.

Zulily

4.07 of 5 stars | 151 reviews

~Sandra mcghee's Zulily Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Zulily, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Zulily in any way.

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