Zulily: NECESITO POR FAVOR ME AYUDEN ME COBRARON * PREN...
A Zulily customer review by GetHuman user ~JOSEFINA MEJIA from November 22nd, 2017
Background on ~JOSEFINA MEJIA's case
GetHuman: ~JOSEFINA MEJIA - can you tell our other Zulily customers when your case took place?
~JOSEFINA MEJIA: Yeah. It was morning, on November 20th.
GetHuman: Did you reach out to Zulily, and if so, how?
GetHuman: And which of these common Zulily customer issues best describes the reason you wanted to talk to them?
(Shows ~JOSEFINA MEJIA a list of common Zulily problems)
~JOSEFINA MEJIA: "Return an Order" was why I was trying to call.
~JOSEFINA MEJIA's review of Zulily customer service
GetHuman: So how would you sum up your experience for GetHuman's Zulily customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~JOSEFINA MEJIA: NECESITO POR FAVOR ME AYUDEN ME COBRARON * PRENDAS QUE NO HE RECIBIDO DESDE FEBRERO DIGANME QUE HAGO Y A DONDE MANDARON MI MERCANCIA.
GetHuman: Let's quantify your experience contacting Zulily. On a scale of 1 to 5, how easy is it go get help on a Zulily problem?
~JOSEFINA MEJIA: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~JOSEFINA MEJIA: I'd give them a three out of five on communication.
GetHuman: And what about Zulily's ability to quickly and effectively address your problem?
~JOSEFINA MEJIA: For that I would say two out of five.
GetHuman: And finally- any advice for other Zulily customers?
~JOSEFINA MEJIA: Call them early in the day or late. Don't forget any personal or account information you might need for Zulily to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~JOSEFINA MEJIA taken from his Zulily customer service problem that occurred on November 20th, 2017.