Zynga: Phone Number* ***-***-*****no longer will co...

A Zynga customer review by GetHuman user ~voy ager from November 20th, 2017

Background on ~voy ager's case

GetHuman: ~voy ager - can you tell our other Zynga customers when your case took place?
~voy ager: Yes I can. It was morning, on November 17th.
GetHuman: Did you reach out to Zynga, and if so, how?
~voy ager: I used the 800-762-2530 number I found for on the GetHuman Zynga customer phone number page I was on: Zynga Customer Service Phone Number
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~voy ager a list of common Zynga problems)
~voy ager: "Technical support" was why I was trying to call.

~voy ager's review of Zynga customer service

GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~voy ager: Phone Number* ***-***-*****no longer will connect to any kind of help, just sends you back to their useless customer service page.
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~voy ager: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~voy ager: I'd give them a one out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~voy ager: For that I would say three out of five.
GetHuman: And finally- any advice for other Zynga customers?
~voy ager: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~voy ager taken from his Zynga customer service problem that occurred on November 17th, 2017.

Zynga

1.81 of 5 stars | 220 reviews

~voy ager's Zynga Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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