Zynga: Policy Violation Warning*Your account has been...
A Zynga customer review by GetHuman user ~Ir agus sugiarto from November 16th, 2017
Background on ~Ir agus sugiarto's case
GetHuman: ~Ir agus sugiarto - can you tell our other Zynga customers when your case took place?
~Ir agus sugiarto: Yeah. It was late at night, on November 14th.
GetHuman: Did you reach out to Zynga, and if so, how?
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~Ir agus sugiarto a list of common Zynga problems)
~Ir agus sugiarto: "Report a problem" was why I was trying to call.
~Ir agus sugiarto's review of Zynga customer service
GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ir agus sugiarto: Policy Violation Warning*Your account has been banned**Your poker account has been disabled.**If you believe this is an error, please contact customer support to request reactivation
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~Ir agus sugiarto: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ir agus sugiarto: I'd give them a one out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~Ir agus sugiarto: For that I would say three out of five.
GetHuman: And finally- any advice for other Zynga customers?
~Ir agus sugiarto: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ir agus sugiarto taken from his Zynga customer service problem that occurred on November 14th, 2017.