Zynga: having terrible problem getting the cafeworld l...
A Zynga customer review by GetHuman user ~Curley Maryann from November 7th, 2017
Background on ~Curley Maryann's case
GetHuman: ~Curley Maryann - can you tell our other Zynga customers when your case took place?
~Curley Maryann: Sure. It was middle of the night, on October 30th.
GetHuman: Did you reach out to Zynga, and if so, how?
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~Curley Maryann a list of common Zynga problems)
~Curley Maryann: "Purchase Problem" was why I was trying to call.
~Curley Maryann's review of Zynga customer service
GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Curley Maryann: having terrible problem getting the cafeworld loading on and its showing blank screen i keep refresh it and clean cache no luck !! can u help please thank you ..
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~Curley Maryann: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Curley Maryann: I'd give them a five out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~Curley Maryann: For that I would say one out of five.
GetHuman: And finally- any advice for other Zynga customers?
~Curley Maryann: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Curley Maryann taken from his Zynga customer service problem that occurred on October 30th, 2017.