Zynga: i have tried email you and do a live chat i do...
A Zynga customer review by GetHuman user ~leann from November 6th, 2017
Background on ~leann's case
GetHuman: ~leann - can you tell our other Zynga customers when your case took place?
~leann: Yup. It was middle of the night, on November 2nd.
GetHuman: Did you reach out to Zynga, and if so, how?
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~leann a list of common Zynga problems)
~leann: "Change plan" was why I was trying to call.
~leann's review of Zynga customer service
GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~leann: i have tried email you and do a live chat i do not know how to do that no more and i am unable to post anything and i am just getting really tired of all the issues i pay alot of **** money for a game that does not work most of the time there is always an issue and you can't even talk to noone no more why that is wrong please fix your game ty
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~leann: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~leann: I'd give them a four out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~leann: For that I would say three out of five.
GetHuman: And finally- any advice for other Zynga customers?
~leann: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~leann taken from his Zynga customer service problem that occurred on November 2nd, 2017.