Zynga: my sheep and pig pen on my new england farm for...
A Zynga customer review by GetHuman user ~derita from November 6th, 2017
Background on ~derita's case
GetHuman: ~derita - can you tell our other Zynga customers when your case took place?
~derita: Sure. It was morning, on October 30th.
GetHuman: Did you reach out to Zynga, and if so, how?
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~derita a list of common Zynga problems)
~derita: "Disabled Account" was why I was trying to call.
~derita's review of Zynga customer service
GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~derita: my sheep and pig pen on my new england farm for a month now the sheep and pigs lost their patterns inside the pens can't breed can't take them out i sold both and u replaced but still the same problem with new pens when i emailed soppert to let them know some smart butt sent me back an email saying nothing wrong with it here is coy of email it is not fixed and i don't think it can be i'll tell u like i told him i'm not spending or buying anymore farm cash u cant replace the ** plus sheep and pigs i lost because they were gifts*from framville friends i will email your support team *** times a day if i have to till it is fix i was being nice till this smart butt stuck his * cents SHEEP AND PIG PEN THE SAME PROBLEM I'VE BEEN HAVING AND WRITING U ABOUT FOR A MONTH
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~derita: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~derita: I'd give them a five out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~derita: For that I would say two out of five.
GetHuman: And finally- any advice for other Zynga customers?
~derita: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~derita taken from his Zynga customer service problem that occurred on October 30th, 2017.