Zynga: they answered i choose my option they told me t...

A Zynga customer review by GetHuman user ~debb larry from November 8th, 2017

Background on ~debb larry's case

GetHuman: ~debb larry - can you tell our other Zynga customers when your case took place?
~debb larry: Yup. It was middle of the night, on November 6th.
GetHuman: Did you reach out to Zynga, and if so, how?
~debb larry: I used the 800-762-2530 number I found for on the GetHuman Zynga customer phone number page I was on: Zynga Customer Service Phone Number
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~debb larry a list of common Zynga problems)
~debb larry: "Service problem" was why I was trying to call.

~debb larry's review of Zynga customer service

GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~debb larry: they answered i choose my option they told me they dont handle game play....well what do they do ...sell roof materials and fresh fish? get a grip remove this phone option
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~debb larry: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~debb larry: I'd give them a four out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~debb larry: For that I would say one out of five.
GetHuman: And finally- any advice for other Zynga customers?
~debb larry: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~debb larry taken from his Zynga customer service problem that occurred on November 6th, 2017.

Zynga

1.81 of 5 stars | 220 reviews

~debb larry's Zynga Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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