Coventry Health Care Inc.: I can not get them for nothing except for email...

A Coventry Health Care Inc. customer review by GetHuman user ~pissedoff from November 21st, 2017

Background on ~pissedoff's case

GetHuman: ~pissedoff - can you tell our other Coventry Health Care Inc. customers when your case took place?
~pissedoff: Sure. It was late at night, on November 14th.
GetHuman: Did you reach out to Coventry Health Care Inc., and if so, how?
~pissedoff: I used the 800-937-6824 number I found for on the GetHuman Coventry Health Care Inc. customer phone number page I was on: Coventry Health Care Inc. Customer Service Phone Number
GetHuman: And which of these common Coventry Health Care Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~pissedoff a list of common Coventry Health Care Inc. problems)
~pissedoff: "Get insurance" was why I was trying to call.

~pissedoff's review of Coventry Health Care Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's Coventry Health Care Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pissedoff: I can not get them for nothing except for email. paid them they took money out of my account and did not have that acct for withdrawing . dont know whats up crooked
GetHuman: Let's quantify your experience contacting Coventry Health Care Inc.. On a scale of 1 to 5, how easy is it go get help on a Coventry Health Care Inc. problem?
~pissedoff: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pissedoff: I'd give them a five out of five on communication.
GetHuman: And what about Coventry Health Care Inc.'s ability to quickly and effectively address your problem?
~pissedoff: For that I would say three out of five.
GetHuman: And finally- any advice for other Coventry Health Care Inc. customers?
~pissedoff: Call them early in the day or late. Don't forget any personal or account information you might need for Coventry Health Care Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pissedoff taken from his Coventry Health Care Inc. customer service problem that occurred on November 14th, 2017.

Coventry Health Care Inc.

3.00 of 5 stars | 8 reviews

~pissedoff's Coventry Health Care Inc. Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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