Denver Post: "I have been getting the paper delivered to my...

A Denver Post customer review by GetHuman user ~LOSER that pays for paper from November 26th, 2017

Background on ~LOSER that pays for paper's case

GetHuman: ~LOSER that pays for paper - can you tell our other Denver Post customers when your case took place?
~LOSER that pays for paper: Yes I can. It was afternoon, on November 24th.
GetHuman: Did you reach out to Denver Post, and if so, how?
~LOSER that pays for paper: I used the 303-832-3232 number I found for on the GetHuman Denver Post customer phone number page I was on: Denver Post Customer Service Phone Number
GetHuman: And which of these common Denver Post customer issues best describes the reason you wanted to talk to them?
(Shows ~LOSER that pays for paper a list of common Denver Post problems)
~LOSER that pays for paper: "Lower my bill" was why I was trying to call.

~LOSER that pays for paper's review of Denver Post customer service

GetHuman: So how would you sum up your experience for GetHuman's Denver Post customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~LOSER that pays for paper: "I have been getting the paper delivered to my door for ** years or more,and it was always at the door by *:** A.M. last year and This year? It arrives OCCASIONALLY on time, sometime around * A.M to *:** and I have left for work long before. What a waist of my money. I pay out the but every year for this trash. I have called to complain almost daily. I am always told (by a switchboard person in either India or Mexico) that "a District Manager will be calling me within ** hours." It has now been MONTHS...no call from Management. I like my newspaper with my morning coffee and breakfast. So much for that you all don't care, you got paid. I hope you go under so we can get a real news paper co in our state!!!!!!!!!!!! like we had with Rocky Mtn News......
GetHuman: Let's quantify your experience contacting Denver Post. On a scale of 1 to 5, how easy is it go get help on a Denver Post problem?
~LOSER that pays for paper: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~LOSER that pays for paper: I'd give them a one out of five on communication.
GetHuman: And what about Denver Post's ability to quickly and effectively address your problem?
~LOSER that pays for paper: For that I would say three out of five.
GetHuman: And finally- any advice for other Denver Post customers?
~LOSER that pays for paper: Call them early in the day or late. Don't forget any personal or account information you might need for Denver Post to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~LOSER that pays for paper taken from his Denver Post customer service problem that occurred on November 24th, 2017.

Denver Post

1.89 of 5 stars | 100 reviews

~LOSER that pays for paper's Denver Post Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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