Medco Pharmacy: Medco is so messed up! They have sent meds to t...

A Medco Pharmacy customer review by GetHuman user ~Anonymous from November 11th, 2017

Background on ~Anonymous's case

GetHuman: ~Anonymous - can you tell our other Medco Pharmacy customers when your case took place?
~Anonymous: Yup. It was middle of the night, on November 6th.
GetHuman: Did you reach out to Medco Pharmacy, and if so, how?
~Anonymous: I used the 800-282-2881 number I found for on the GetHuman Medco Pharmacy customer phone number page I was on: Medco Pharmacy Customer Service Phone Number
GetHuman: And which of these common Medco Pharmacy customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common Medco Pharmacy problems)
~Anonymous: "Complaint" was why I was trying to call.

~Anonymous's review of Medco Pharmacy customer service

GetHuman: So how would you sum up your experience for GetHuman's Medco Pharmacy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: Medco is so messed up! They have sent meds to the wrong address for no apparent reason. They have ignored input from my doctors office. They have sent meds that I didn't order. They have double billed... and the list goes on... They are courteous, but never seem to know what they're doing! Therefore, they can not communicate properly. It's just unbelievable how BAD they are.
GetHuman: Let's quantify your experience contacting Medco Pharmacy. On a scale of 1 to 5, how easy is it go get help on a Medco Pharmacy problem?
~Anonymous: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a five out of five on communication.
GetHuman: And what about Medco Pharmacy's ability to quickly and effectively address your problem?
~Anonymous: For that I would say five out of five.
GetHuman: And finally- any advice for other Medco Pharmacy customers?
~Anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Medco Pharmacy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his Medco Pharmacy customer service problem that occurred on November 6th, 2017.

Medco Pharmacy

5.00 of 5 stars | 15 reviews

~Anonymous's Medco Pharmacy Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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