“The instructions are problematic in the first step.
The first prompt asks if it is an emergency call so the customer should press 2 at the ”Read full review ›
“with there new updated website i never got confirmation my payment went through. it kept sending me back to my bank login info so i got char”Read full review ›
“Turn offmy power aandthe bill was paid in full,said someone had tampered with the meter and charged me $180.00 to have service reconnected, ”Read full review ›
“Was confused when I looked at my bill and stated it was about $40.00 higher than usual. Gave them a call and got thru rather quickly. Upon f”Read full review ›
“THE WORST, ever! Waited 26 minutes and the guy transfered me BACK to automated after telling me automated was for privacy purposes... is tha”Read full review ›
“Alliant energy is mean. There customer service is mean. Alliant energy is inhumane. We need to unregulate in order to get competition. I”Read full review ›