Asus Customer Reviews

“No phone call ever answered after waiting ove and hour on hold. Email response typically 5 days. Total time for and RMA number 1 MONTH. No ” Read full review ›

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by split - from 3 mos ago

“The phone numbers listed for international locations on the Asus site are all false. All of them. It is ludicrous that they purposely publ” Read full review ›

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by sharkbird - from 5 mos ago

“This was my first time interacting with ASUS's costumer support, and I will think carefully about purchasing another ASUS product.” Read full review ›

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by Rumbo - from 8 mos ago

“Stay away from ASUS products. Their techniciansare not real technicians. It looks like they just normal people trained to answer phones and ” Read full review ›

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by thanksASUS - from 8 mos ago

“There customer service is less than unhelpful. The person I spoke with couldn't understand anything I was saying. I got the RMA number and” Read full review ›

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by asus sucks - from 9 mos ago

“Worst Computers you can buy with crappy service that does not stand behind their warranty and full of excuses. Never buy and ASUS! mine was ” Read full review ›

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by leopardkisa - from 9 mos ago

“It's all in India so it's hard to understand and it's all scripted. No listening takes place. ” Read full review ›

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by Anonymous - from 10 mos ago

“Ya!” Read full review ›

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by granny - from 11 mos ago

“It is impossible to get any help from ASUS. I got one response from their Customer Service Department that was so technical; I couldn’t u” Read full review ›

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by BK - from 11 mos ago

“The talking before each prompt was long, but there weren't too many. Wait a while, the 2 for support, then 1 for laptops and within seconds” Read full review ›

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by yateendra - from 11 mos ago

“I am an electronic technician, and the company respondent and I were able to communicate quite effectively. The steps taken in this conversa” Read full review ›

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by RichardD - from 1 yr ago

“When I dialed the number and went thru the press 1, press 2, etc, it kept disconnecting me after about two minutes. So I just kept redialing” Read full review ›

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by More Science - from 1 yr ago

“I didn't wait long for a tech but they never wanted me to speak with a supervisor even though 10 days passed without a solution to a very si” Read full review ›

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by hellno - from 1 yr ago

“They hung up on me after waiting an hour. I di not even get to speak to any one. I said hello. The next thing I knew, it said call ended.” Read full review ›

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by Anonymous - from 1 yr ago

“I have been trying for over a week to get a correct RMA for a broken AC adpater. I have called multiple times and have had no luck. I've r” Read full review ›

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