Oprah Magazine: Lee, Subscription canceled in December ****, ho...
A Oprah Magazine customer review by GetHuman user ~Lone Wolf from November 26th, 2017
Background on ~Lone Wolf's case
GetHuman: ~Lone Wolf - can you tell our other Oprah Magazine customers when your case took place?
~Lone Wolf: Yeah. It was middle of the night, on November 24th.
GetHuman: Did you reach out to Oprah Magazine, and if so, how?
GetHuman: And which of these common Oprah Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~Lone Wolf a list of common Oprah Magazine problems)
~Lone Wolf: "Cancel my subscription" was why I was trying to call.
~Lone Wolf's review of Oprah Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Oprah Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lone Wolf: Lee, Subscription canceled in December ****, however Oprah continued to send renewal request instead of issuing a refund. "poor business practices".
GetHuman: Let's quantify your experience contacting Oprah Magazine. On a scale of 1 to 5, how easy is it go get help on a Oprah Magazine problem?
~Lone Wolf: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lone Wolf: I'd give them a four out of five on communication.
GetHuman: And what about Oprah Magazine's ability to quickly and effectively address your problem?
~Lone Wolf: For that I would say three out of five.
GetHuman: And finally- any advice for other Oprah Magazine customers?
~Lone Wolf: Call them early in the day or late. Don't forget any personal or account information you might need for Oprah Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lone Wolf taken from his Oprah Magazine customer service problem that occurred on November 24th, 2017.