Publisher's Clearing House: She said she would send me another one to repl...
A Publisher's Clearing House customer review by GetHuman user ~Ovaline Andrews from November 27th, 2017
Background on ~Ovaline Andrews's case
GetHuman: ~Ovaline Andrews - can you tell our other Publisher's Clearing House customers when your case took place?
~Ovaline Andrews: Yup. It was morning, on November 25th.
GetHuman: Did you reach out to Publisher's Clearing House, and if so, how?
GetHuman: And which of these common Publisher's Clearing House customer issues best describes the reason you wanted to talk to them?
(Shows ~Ovaline Andrews a list of common Publisher's Clearing House problems)
~Ovaline Andrews: "Missing Delivery" was why I was trying to call.
~Ovaline Andrews's review of Publisher's Clearing House customer service
GetHuman: So how would you sum up your experience for GetHuman's Publisher's Clearing House customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ovaline Andrews: She said she would send me another one to replace the defective one.
GetHuman: Let's quantify your experience contacting Publisher's Clearing House. On a scale of 1 to 5, how easy is it go get help on a Publisher's Clearing House problem?
~Ovaline Andrews: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ovaline Andrews: I'd give them a five out of five on communication.
GetHuman: And what about Publisher's Clearing House's ability to quickly and effectively address your problem?
~Ovaline Andrews: For that I would say two out of five.
GetHuman: And finally- any advice for other Publisher's Clearing House customers?
~Ovaline Andrews: Call them early in the day or late. Don't forget any personal or account information you might need for Publisher's Clearing House to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ovaline Andrews taken from his Publisher's Clearing House customer service problem that occurred on November 25th, 2017.