Shutterfly: Thanks for your good service
A Shutterfly customer review by GetHuman user ~Happy customer from November 23rd, 2017
Background on ~Happy customer's case
GetHuman: ~Happy customer - can you tell our other Shutterfly customers when your case took place?
~Happy customer: Sure. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Shutterfly, and if so, how?
GetHuman: And which of these common Shutterfly customer issues best describes the reason you wanted to talk to them?
(Shows ~Happy customer a list of common Shutterfly problems)
~Happy customer: "Cancel service" was why I was trying to call.
~Happy customer's review of Shutterfly customer service
GetHuman: So how would you sum up your experience for GetHuman's Shutterfly customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Happy customer: Thanks for your good service
GetHuman: Let's quantify your experience contacting Shutterfly. On a scale of 1 to 5, how easy is it go get help on a Shutterfly problem?
~Happy customer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Happy customer: I'd give them a one out of five on communication.
GetHuman: And what about Shutterfly's ability to quickly and effectively address your problem?
~Happy customer: For that I would say one out of five.
GetHuman: And finally- any advice for other Shutterfly customers?
~Happy customer: Call them early in the day or late. Don't forget any personal or account information you might need for Shutterfly to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Happy customer taken from his Shutterfly customer service problem that occurred on November 16th, 2017.