Simple Mobile: I need my number change I'm deventer and weird...
A Simple Mobile customer review by GetHuman user ~Angie Mc Mclane from November 16th, 2017
Background on ~Angie Mc Mclane's case
GetHuman: ~Angie Mc Mclane - can you tell our other Simple Mobile customers when your case took place?
~Angie Mc Mclane: Yes. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Simple Mobile, and if so, how?
GetHuman: And which of these common Simple Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~Angie Mc Mclane a list of common Simple Mobile problems)
~Angie Mc Mclane: "Change plan" was why I was trying to call.
~Angie Mc Mclane's review of Simple Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Simple Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Angie Mc Mclane: I need my number change I'm deventer and weird peoples stalk me
GetHuman: Let's quantify your experience contacting Simple Mobile. On a scale of 1 to 5, how easy is it go get help on a Simple Mobile problem?
~Angie Mc Mclane: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Angie Mc Mclane: I'd give them a five out of five on communication.
GetHuman: And what about Simple Mobile's ability to quickly and effectively address your problem?
~Angie Mc Mclane: For that I would say three out of five.
GetHuman: And finally- any advice for other Simple Mobile customers?
~Angie Mc Mclane: Call them early in the day or late. Don't forget any personal or account information you might need for Simple Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Angie Mc Mclane taken from his Simple Mobile customer service problem that occurred on November 12th, 2017.