1-800-Balloons.com: Placed order for same-day delivery - got me hoo...
A 1-800-Balloons.com customer review by GetHuman user ~sma from November 12th, 2017
Background on ~sma's case
GetHuman: ~sma - can you tell our other 1-800-Balloons.com customers when your case took place?
~sma: Yeah. It was afternoon, on November 7th.
GetHuman: Did you reach out to 1-800-Balloons.com, and if so, how?
GetHuman: And which of these common 1-800-Balloons.com customer issues best describes the reason you wanted to talk to them?
(Shows ~sma a list of common 1-800-Balloons.com problems)
~sma: "Track order" was why I was trying to call.
~sma's review of 1-800-Balloons.com customer service
GetHuman: So how would you sum up your experience for GetHuman's 1-800-Balloons.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sma: Placed order for same-day delivery - got me hooked with what looked like low price and then they ordered * different service fees which made the total higher than other vendors - but I was already hooked - never responded to my follow-up eMail - eventually told them to cancel order - order was not cancelled and balloons showed late the following day. DO NOT USE THESE PEOPLE!!! Highest priced internet merchant.
GetHuman: Let's quantify your experience contacting 1-800-Balloons.com. On a scale of 1 to 5, how easy is it go get help on a 1-800-Balloons.com problem?
~sma: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sma: I'd give them a one out of five on communication.
GetHuman: And what about 1-800-Balloons.com's ability to quickly and effectively address your problem?
~sma: For that I would say one out of five.
GetHuman: And finally- any advice for other 1-800-Balloons.com customers?
~sma: Call them early in the day or late. Don't forget any personal or account information you might need for 1-800-Balloons.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sma taken from his 1-800-Balloons.com customer service problem that occurred on November 7th, 2017.