1 Sale a Day: After getting a hold of one the staff and expla...
A 1 Sale a Day customer review by GetHuman user GetHuman-382320 from November 11th, 2017
Background on GetHuman-382320's case
GetHuman: GetHuman-382320 - can you tell our other 1 Sale a Day customers when your case took place?
GetHuman-382320: Yes I can. It was afternoon, on November 3rd.
GetHuman: Did you reach out to 1 Sale a Day, and if so, how?
GetHuman: And which of these common 1 Sale a Day customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-382320 a list of common 1 Sale a Day problems)
GetHuman-382320: "Warranty claim" was why I was trying to call.
GetHuman-382320's review of 1 Sale a Day customer service
GetHuman: So how would you sum up your experience for GetHuman's 1 Sale a Day customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-382320: After getting a hold of one the staff and explaining my issue, I was told that their system was down and they couldn't look up my order. I was then told to e-mail support instead, which I've already done twice.
GetHuman: Let's quantify your experience contacting 1 Sale a Day. On a scale of 1 to 5, how easy is it go get help on a 1 Sale a Day problem?
GetHuman-382320: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-382320: I'd give them a one out of five on communication.
GetHuman: And what about 1 Sale a Day's ability to quickly and effectively address your problem?
GetHuman-382320: For that I would say five out of five.
GetHuman: And finally- any advice for other 1 Sale a Day customers?
GetHuman-382320: Call them early in the day or late. Don't forget any personal or account information you might need for 1 Sale a Day to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-382320 taken from his 1 Sale a Day customer service problem that occurred on November 3rd, 2017.