1 Sale a Day: I called because the product I ordered was clea...
A 1 Sale a Day customer review by GetHuman user ~stmigo from November 10th, 2017
Background on ~stmigo's case
GetHuman: ~stmigo - can you tell our other 1 Sale a Day customers when your case took place?
~stmigo: Sure. It was morning, on November 6th.
GetHuman: Did you reach out to 1 Sale a Day, and if so, how?
GetHuman: And which of these common 1 Sale a Day customer issues best describes the reason you wanted to talk to them?
(Shows ~stmigo a list of common 1 Sale a Day problems)
~stmigo: "Complaint" was why I was trying to call.
~stmigo's review of 1 Sale a Day customer service
GetHuman: So how would you sum up your experience for GetHuman's 1 Sale a Day customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~stmigo: I called because the product I ordered was clearly the incorrect color. The lady "Rivka" was nice enough, I asked politely if she could look up my order, and she directed me to emailing. I said that since I had her on the phone, and that she was customer support, the right thing to do would be to look it up then and there. She did, but she didn't sound happy about it. She then agreed that it was the incorrect color and that if I could take a picture of the product (ironic that I ordered a camera) and attach it to the email, I should get a response within * days. I truly would've preferred handling it over the phone.
GetHuman: Let's quantify your experience contacting 1 Sale a Day. On a scale of 1 to 5, how easy is it go get help on a 1 Sale a Day problem?
~stmigo: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~stmigo: I'd give them a two out of five on communication.
GetHuman: And what about 1 Sale a Day's ability to quickly and effectively address your problem?
~stmigo: For that I would say one out of five.
GetHuman: And finally- any advice for other 1 Sale a Day customers?
~stmigo: Call them early in the day or late. Don't forget any personal or account information you might need for 1 Sale a Day to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~stmigo taken from his 1 Sale a Day customer service problem that occurred on November 6th, 2017.