1 Sale a Day: I email cs & takes forever to get answers. I c...
A 1 Sale a Day customer review by GetHuman user ~ercurtin from November 15th, 2017
Background on ~ercurtin's case
GetHuman: ~ercurtin - can you tell our other 1 Sale a Day customers when your case took place?
~ercurtin: Yes I can. It was middle of the night, on November 7th.
GetHuman: Did you reach out to 1 Sale a Day, and if so, how?
GetHuman: And which of these common 1 Sale a Day customer issues best describes the reason you wanted to talk to them?
(Shows ~ercurtin a list of common 1 Sale a Day problems)
~ercurtin: "Complaint" was why I was trying to call.
~ercurtin's review of 1 Sale a Day customer service
GetHuman: So how would you sum up your experience for GetHuman's 1 Sale a Day customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ercurtin: I email cs & takes forever to get answers. I call and get cs who then say they are only general answers and can't explain why every order seems to have a minor delay and needs * to * more business days.
GetHuman: Let's quantify your experience contacting 1 Sale a Day. On a scale of 1 to 5, how easy is it go get help on a 1 Sale a Day problem?
~ercurtin: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ercurtin: I'd give them a five out of five on communication.
GetHuman: And what about 1 Sale a Day's ability to quickly and effectively address your problem?
~ercurtin: For that I would say five out of five.
GetHuman: And finally- any advice for other 1 Sale a Day customers?
~ercurtin: Call them early in the day or late. Don't forget any personal or account information you might need for 1 Sale a Day to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ercurtin taken from his 1 Sale a Day customer service problem that occurred on November 7th, 2017.