1 Sale a Day: Same as "chick". Prior to x-mas it was due to t...
A 1 Sale a Day customer review by GetHuman user ~Kraut from November 20th, 2017
Background on ~Kraut's case
GetHuman: ~Kraut - can you tell our other 1 Sale a Day customers when your case took place?
~Kraut: Yes I can. It was late at night, on November 16th.
GetHuman: Did you reach out to 1 Sale a Day, and if so, how?
GetHuman: And which of these common 1 Sale a Day customer issues best describes the reason you wanted to talk to them?
(Shows ~Kraut a list of common 1 Sale a Day problems)
~Kraut: "Returns" was why I was trying to call.
~Kraut's review of 1 Sale a Day customer service
GetHuman: So how would you sum up your experience for GetHuman's 1 Sale a Day customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kraut: Same as "chick". Prior to x-mas it was due to the holidays line was not active. Now after the holidays, "due to high volume of calls", is the answer. They direct you to the e-mail address for customer service but, I have e-mailed a total of * times between * orders placed - NO ANSWER FOR ANY OF THE * E-MAILS! Also, absolutely no correspondence of order status i.e. on order, shipped, out of stock, etc. Each order has taken at least * month. Just waiting hopeful that your order is ok!!
GetHuman: Let's quantify your experience contacting 1 Sale a Day. On a scale of 1 to 5, how easy is it go get help on a 1 Sale a Day problem?
~Kraut: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kraut: I'd give them a two out of five on communication.
GetHuman: And what about 1 Sale a Day's ability to quickly and effectively address your problem?
~Kraut: For that I would say one out of five.
GetHuman: And finally- any advice for other 1 Sale a Day customers?
~Kraut: Call them early in the day or late. Don't forget any personal or account information you might need for 1 Sale a Day to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Kraut taken from his 1 Sale a Day customer service problem that occurred on November 16th, 2017.