1 Sale a Day: The person who answered the phone "Scott" an Ef...
A 1 Sale a Day customer review by GetHuman user ~Sierraguy from November 8th, 2017
Background on ~Sierraguy's case
GetHuman: ~Sierraguy - can you tell our other 1 Sale a Day customers when your case took place?
~Sierraguy: Yeah. It was late at night, on October 30th.
GetHuman: Did you reach out to 1 Sale a Day, and if so, how?
GetHuman: And which of these common 1 Sale a Day customer issues best describes the reason you wanted to talk to them?
(Shows ~Sierraguy a list of common 1 Sale a Day problems)
~Sierraguy: "Change order" was why I was trying to call.
~Sierraguy's review of 1 Sale a Day customer service
GetHuman: So how would you sum up your experience for GetHuman's 1 Sale a Day customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sierraguy: The person who answered the phone "Scott" an Efficiency manager, was rude and even responded that I "Never call this number again because I'm not going to get help." He even cursed at me, using the bull%*$ term. They are losing my business and I am beginning to believe they aren't anything more than a clearinghouse for items that someone bought cheap off a ship.**My order has "been delayed and I will be contacted when it ships" and Scott even confirmed that they had no system for checking on my order.**If you have problems try emailing HR@*saleaday.com.**My rating: They got * star because there was no option for ZERO stars which they deserve. I have purchased from them before, their shipments are EXTREMELY SLOW so don't buy here if its a gift. Pay the extra money and go elsewhere for the satisfaction of giving the gift!
GetHuman: Let's quantify your experience contacting 1 Sale a Day. On a scale of 1 to 5, how easy is it go get help on a 1 Sale a Day problem?
~Sierraguy: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sierraguy: I'd give them a two out of five on communication.
GetHuman: And what about 1 Sale a Day's ability to quickly and effectively address your problem?
~Sierraguy: For that I would say three out of five.
GetHuman: And finally- any advice for other 1 Sale a Day customers?
~Sierraguy: Call them early in the day or late. Don't forget any personal or account information you might need for 1 Sale a Day to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sierraguy taken from his 1 Sale a Day customer service problem that occurred on October 30th, 2017.