101phones.com: Took forever to answer and passed me around the...

A 101phones.com customer review by GetHuman user ~PhoneBuyer from November 15th, 2017

Background on ~PhoneBuyer's case

GetHuman: ~PhoneBuyer - can you tell our other 101phones.com customers when your case took place?
~PhoneBuyer: Yup. It was afternoon, on November 7th.
GetHuman: Did you reach out to 101phones.com, and if so, how?
~PhoneBuyer: I used the 877-374-6635 number I found for on the GetHuman 101phones.com customer phone number page I was on: 101phones.com Customer Service Phone Number
GetHuman: And which of these common 101phones.com customer issues best describes the reason you wanted to talk to them?
(Shows ~PhoneBuyer a list of common 101phones.com problems)
~PhoneBuyer: "Track order" was why I was trying to call.

~PhoneBuyer's review of 101phones.com customer service

GetHuman: So how would you sum up your experience for GetHuman's 101phones.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~PhoneBuyer: Took forever to answer and passed me around the table like I was a "Turkey" Never buy from them again.
GetHuman: Let's quantify your experience contacting 101phones.com. On a scale of 1 to 5, how easy is it go get help on a 101phones.com problem?
~PhoneBuyer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~PhoneBuyer: I'd give them a one out of five on communication.
GetHuman: And what about 101phones.com's ability to quickly and effectively address your problem?
~PhoneBuyer: For that I would say four out of five.
GetHuman: And finally- any advice for other 101phones.com customers?
~PhoneBuyer: Call them early in the day or late. Don't forget any personal or account information you might need for 101phones.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~PhoneBuyer taken from his 101phones.com customer service problem that occurred on November 7th, 2017.


2.00 of 5 stars | 5 reviews

~PhoneBuyer's 101phones.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like 101phones.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with 101phones.com in any way.

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