1800Baskets.com: Going to *www.****Baskets.com*feedback* to give...
A 1800Baskets.com customer review by GetHuman user ~Hellbound from November 22nd, 2017
Background on ~Hellbound's case
GetHuman: ~Hellbound - can you tell our other 1800Baskets.com customers when your case took place?
~Hellbound: Yes I can. It was middle of the night, on November 16th.
GetHuman: Did you reach out to 1800Baskets.com, and if so, how?
GetHuman: And which of these common 1800Baskets.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Hellbound a list of common 1800Baskets.com problems)
~Hellbound: "Warranty claim" was why I was trying to call.
~Hellbound's review of 1800Baskets.com customer service
GetHuman: So how would you sum up your experience for GetHuman's 1800Baskets.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Hellbound: Going to *www.****Baskets.com*feedback* to give feedback on the gift I received got me nowhere. Finally I settled on feedback for website* after filling out the form and hitting "Submit," I got a message it would not go through. next I tried *www.****Baskets.com*pretzelcards* to place an order, and I got an ad for a Father's Poker basket. Why do your email addresses fail to go where promised and the "Search" line fails to find any results for "Feedback" or "Pretzel Cards" other than the main page?
GetHuman: Let's quantify your experience contacting 1800Baskets.com. On a scale of 1 to 5, how easy is it go get help on a 1800Baskets.com problem?
~Hellbound: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Hellbound: I'd give them a one out of five on communication.
GetHuman: And what about 1800Baskets.com's ability to quickly and effectively address your problem?
~Hellbound: For that I would say one out of five.
GetHuman: And finally- any advice for other 1800Baskets.com customers?
~Hellbound: Call them early in the day or late. Don't forget any personal or account information you might need for 1800Baskets.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Hellbound taken from his 1800Baskets.com customer service problem that occurred on November 16th, 2017.
1800Baskets.com
1.00 of 5 stars | 1 reviews
~Hellbound's 1800Baskets.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like 1800Baskets.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with 1800Baskets.com in any way.