1800PetMeds.com: ** days and counting !! ordered dog food on...
A 1800PetMeds.com customer review by GetHuman user ~barbara from November 8th, 2017
Background on ~barbara's case
GetHuman: ~barbara - can you tell our other 1800PetMeds.com customers when your case took place?
~barbara: Yes I can. It was middle of the night, on November 6th.
GetHuman: Did you reach out to 1800PetMeds.com, and if so, how?
GetHuman: And which of these common 1800PetMeds.com customer issues best describes the reason you wanted to talk to them?
(Shows ~barbara a list of common 1800PetMeds.com problems)
~barbara: "Cancel order" was why I was trying to call.
~barbara's review of 1800PetMeds.com customer service
GetHuman: So how would you sum up your experience for GetHuman's 1800PetMeds.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~barbara: ** days and counting !! ordered dog food on ******** now ****** not sent out and was not notified so i could order someware else !!! i sent dog food to my son for his very old sick dog because he could not aford to buy good food and as yet it has not been sent !! AND no one from pet meds had the time to let me know so that i could buy it some where else. great service !!
GetHuman: Let's quantify your experience contacting 1800PetMeds.com. On a scale of 1 to 5, how easy is it go get help on a 1800PetMeds.com problem?
~barbara: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~barbara: I'd give them a four out of five on communication.
GetHuman: And what about 1800PetMeds.com's ability to quickly and effectively address your problem?
~barbara: For that I would say five out of five.
GetHuman: And finally- any advice for other 1800PetMeds.com customers?
~barbara: Call them early in the day or late. Don't forget any personal or account information you might need for 1800PetMeds.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~barbara taken from his 1800PetMeds.com customer service problem that occurred on November 6th, 2017.
1800PetMeds.com
2.00 of 5 stars | 4 reviews
~barbara's 1800PetMeds.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like 1800PetMeds.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with 1800PetMeds.com in any way.