1stperfume.com: none of the numbers listed for this company wor...

A 1stperfume.com customer review by GetHuman user ~scents from November 15th, 2017

Background on ~scents's case

GetHuman: ~scents - can you tell our other 1stperfume.com customers when your case took place?
~scents: Yes. It was morning, on November 11th.
GetHuman: Did you reach out to 1stperfume.com, and if so, how?
~scents: I used the 718-423-7555 number I found for on the GetHuman 1stperfume.com customer phone number page I was on: 1stperfume.com Customer Service Phone Number
GetHuman: And which of these common 1stperfume.com customer issues best describes the reason you wanted to talk to them?
(Shows ~scents a list of common 1stperfume.com problems)
~scents: "Change order" was why I was trying to call.

~scents's review of 1stperfume.com customer service

GetHuman: So how would you sum up your experience for GetHuman's 1stperfume.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~scents: none of the numbers listed for this company work! if you want to contact them, you have to email them
GetHuman: Let's quantify your experience contacting 1stperfume.com. On a scale of 1 to 5, how easy is it go get help on a 1stperfume.com problem?
~scents: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~scents: I'd give them a two out of five on communication.
GetHuman: And what about 1stperfume.com's ability to quickly and effectively address your problem?
~scents: For that I would say one out of five.
GetHuman: And finally- any advice for other 1stperfume.com customers?
~scents: Call them early in the day or late. Don't forget any personal or account information you might need for 1stperfume.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~scents taken from his 1stperfume.com customer service problem that occurred on November 11th, 2017.

1stperfume.com

1.00 of 5 stars | 1 reviews

~scents's 1stperfume.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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