21st Century - Auto Insurance Claims: took them over a month to settle my claim, and...
A 21st Century - Auto Insurance Claims customer review by GetHuman user GetHuman-441370 from November 2nd, 2017
Background on GetHuman-441370's case
GetHuman: GetHuman-441370 - can you tell our other 21st Century - Auto Insurance Claims customers when your case took place?
GetHuman-441370: Yes I can. It was morning, on October 26th.
GetHuman: Did you reach out to 21st Century - Auto Insurance Claims, and if so, how?
GetHuman: And which of these common 21st Century - Auto Insurance Claims customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-441370 a list of common 21st Century - Auto Insurance Claims problems)
GetHuman-441370: "None of those really matches why I wanted to call 21st Century - Auto Insurance Claims that day." was why I was trying to call.
GetHuman-441370's review of 21st Century - Auto Insurance Claims customer service
GetHuman: So how would you sum up your experience for GetHuman's 21st Century - Auto Insurance Claims customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-441370: took them over a month to settle my claim, and then I had to call to get the information that I needed.
GetHuman: Let's quantify your experience contacting 21st Century - Auto Insurance Claims. On a scale of 1 to 5, how easy is it go get help on a 21st Century - Auto Insurance Claims problem?
GetHuman-441370: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-441370: I'd give them a one out of five on communication.
GetHuman: And what about 21st Century - Auto Insurance Claims's ability to quickly and effectively address your problem?
GetHuman-441370: For that I would say four out of five.
GetHuman: And finally- any advice for other 21st Century - Auto Insurance Claims customers?
GetHuman-441370: Call them early in the day or late. Don't forget any personal or account information you might need for 21st Century - Auto Insurance Claims to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-441370 taken from his 21st Century - Auto Insurance Claims customer service problem that occurred on October 26th, 2017.