24/7 Techies: *** Techies is a computer tech support services...
A 24/7 Techies customer review by GetHuman user ~Joshua from November 13th, 2017
Background on ~Joshua's case
GetHuman: ~Joshua - can you tell our other 24/7 Techies customers when your case took place?
~Joshua: Yeah. It was late at night, on November 8th.
GetHuman: Did you reach out to 24/7 Techies, and if so, how?
GetHuman: And which of these common 24/7 Techies customer issues best describes the reason you wanted to talk to them?
(Shows ~Joshua a list of common 24/7 Techies problems)
~Joshua: "None of those really matches why I wanted to call 24/7 Techies that day." was why I was trying to call.
~Joshua's review of 24/7 Techies customer service
GetHuman: So how would you sum up your experience for GetHuman's 24/7 Techies customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Joshua: *** Techies is a computer tech support services company that provides comprehensive tech support for consumers and small business.
GetHuman: Let's quantify your experience contacting 24/7 Techies. On a scale of 1 to 5, how easy is it go get help on a 24/7 Techies problem?
~Joshua: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Joshua: I'd give them a four out of five on communication.
GetHuman: And what about 24/7 Techies's ability to quickly and effectively address your problem?
~Joshua: For that I would say one out of five.
GetHuman: And finally- any advice for other 24/7 Techies customers?
~Joshua: Call them early in the day or late. Don't forget any personal or account information you might need for 24/7 Techies to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Joshua taken from his 24/7 Techies customer service problem that occurred on November 8th, 2017.
24/7 Techies
1.00 of 5 stars | 4 reviews
~Joshua's 24/7 Techies Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like 24/7 Techies, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with 24/7 Techies in any way.