4seasonsnurseries.com: the lady answered the phone and just stated she...
A 4seasonsnurseries.com customer review by GetHuman user ~patti from November 10th, 2017
Background on ~patti's case
GetHuman: ~patti - can you tell our other 4seasonsnurseries.com customers when your case took place?
~patti: Yeah. It was middle of the night, on November 8th.
GetHuman: Did you reach out to 4seasonsnurseries.com, and if so, how?
GetHuman: And which of these common 4seasonsnurseries.com customer issues best describes the reason you wanted to talk to them?
(Shows ~patti a list of common 4seasonsnurseries.com problems)
~patti: "Overcharge/Strange charge" was why I was trying to call.
~patti's review of 4seasonsnurseries.com customer service
GetHuman: So how would you sum up your experience for GetHuman's 4seasonsnurseries.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~patti: the lady answered the phone and just stated she could not help what was in stock, as she had no control over that and you could hear the tone of sarcasm to her voice and the non caring attitude of whether the item was in stock or whether I had a long wait* and she was just following policy: "we get stuff in all the time and I can't help whether you have to wait. It is not my policy to know what we have in stock, I just answer the phone" Attitude? When confronted, I had asked you sound really busy, she agreed and did not see that she had a tone of sarcasm and distaste that I would ask about a product, I like the "I just answer the phone" part, killer attitude! Hope her boss sees this!
GetHuman: Let's quantify your experience contacting 4seasonsnurseries.com. On a scale of 1 to 5, how easy is it go get help on a 4seasonsnurseries.com problem?
~patti: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~patti: I'd give them a two out of five on communication.
GetHuman: And what about 4seasonsnurseries.com's ability to quickly and effectively address your problem?
~patti: For that I would say one out of five.
GetHuman: And finally- any advice for other 4seasonsnurseries.com customers?
~patti: Call them early in the day or late. Don't forget any personal or account information you might need for 4seasonsnurseries.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~patti taken from his 4seasonsnurseries.com customer service problem that occurred on November 8th, 2017.
4seasonsnurseries.com
1.50 of 5 stars | 11 reviews
~patti's 4seasonsnurseries.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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