4wd.com: I orders a *.*" lift for my f-*** waited * week...

A 4wd.com customer review by GetHuman user ~johnny from November 16th, 2017

Background on ~johnny's case

GetHuman: ~johnny - can you tell our other 4wd.com customers when your case took place?
~johnny: Yup. It was morning, on November 14th.
GetHuman: Did you reach out to 4wd.com, and if so, how?
~johnny: I used the 800-555-3353 number I found for on the GetHuman 4wd.com customer phone number page I was on: 4wd.com Customer Service Phone Number
GetHuman: And which of these common 4wd.com customer issues best describes the reason you wanted to talk to them?
(Shows ~johnny a list of common 4wd.com problems)
~johnny: "None of those really matches why I wanted to call 4wd.com that day." was why I was trying to call.

~johnny's review of 4wd.com customer service

GetHuman: So how would you sum up your experience for GetHuman's 4wd.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~johnny: I orders a *.*" lift for my f-*** waited * weeks called them and then that decided to inform me the kit was back order. I then asked how much longer it would be I was told a week after another week had past no parts came I called again after ** days and was told it would be another week or two. I cancelled my order and will never deal with them again.
GetHuman: Let's quantify your experience contacting 4wd.com. On a scale of 1 to 5, how easy is it go get help on a 4wd.com problem?
~johnny: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~johnny: I'd give them a two out of five on communication.
GetHuman: And what about 4wd.com's ability to quickly and effectively address your problem?
~johnny: For that I would say three out of five.
GetHuman: And finally- any advice for other 4wd.com customers?
~johnny: Call them early in the day or late. Don't forget any personal or account information you might need for 4wd.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~johnny taken from his 4wd.com customer service problem that occurred on November 14th, 2017.

4wd.com

1.00 of 5 stars | 7 reviews

~johnny's 4wd.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like 4wd.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with 4wd.com in any way.

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