4wheelparts.com: Order was screwed up and was lied to about orde...

A 4wheelparts.com customer review by GetHuman user ~operator310 from November 21st, 2017

Background on ~operator310's case

GetHuman: ~operator310 - can you tell our other 4wheelparts.com customers when your case took place?
~operator310: Sure. It was morning, on November 15th.
GetHuman: Did you reach out to 4wheelparts.com, and if so, how?
~operator310: I used the 877-260-5452 number I found for on the GetHuman 4wheelparts.com customer phone number page I was on: 4wheelparts.com Customer Service Phone Number
GetHuman: And which of these common 4wheelparts.com customer issues best describes the reason you wanted to talk to them?
(Shows ~operator310 a list of common 4wheelparts.com problems)
~operator310: "None of those really matches why I wanted to call 4wheelparts.com that day." was why I was trying to call.

~operator310's review of 4wheelparts.com customer service

GetHuman: So how would you sum up your experience for GetHuman's 4wheelparts.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~operator310: Order was screwed up and was lied to about order after holding for customer service and being given the run around for Almost * hrs! Never order parts from here! Rude and Liars..sincerely Phil lamp westVirvinia
GetHuman: Let's quantify your experience contacting 4wheelparts.com. On a scale of 1 to 5, how easy is it go get help on a 4wheelparts.com problem?
~operator310: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~operator310: I'd give them a one out of five on communication.
GetHuman: And what about 4wheelparts.com's ability to quickly and effectively address your problem?
~operator310: For that I would say four out of five.
GetHuman: And finally- any advice for other 4wheelparts.com customers?
~operator310: Call them early in the day or late. Don't forget any personal or account information you might need for 4wheelparts.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~operator310 taken from his 4wheelparts.com customer service problem that occurred on November 15th, 2017.


1.00 of 5 stars | 1 reviews

~operator310's 4wheelparts.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

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