6pm.com: First call was horrible, was put on hold for...
A 6pm.com customer review by GetHuman user GetHuman-340084 from November 23rd, 2017
Background on GetHuman-340084's case
GetHuman: GetHuman-340084 - can you tell our other 6pm.com customers when your case took place?
GetHuman-340084: Yes. It was afternoon, on November 16th.
GetHuman: Did you reach out to 6pm.com, and if so, how?
GetHuman: And which of these common 6pm.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-340084 a list of common 6pm.com problems)
GetHuman-340084: "Cancel order" was why I was trying to call.
GetHuman-340084's review of 6pm.com customer service
GetHuman: So how would you sum up your experience for GetHuman's 6pm.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-340084: First call was horrible, was put on hold for ** minutes then disconnected. Called back and the next agent was very nice, helpful and great!
GetHuman: Let's quantify your experience contacting 6pm.com. On a scale of 1 to 5, how easy is it go get help on a 6pm.com problem?
GetHuman-340084: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-340084: I'd give them a five out of five on communication.
GetHuman: And what about 6pm.com's ability to quickly and effectively address your problem?
GetHuman-340084: For that I would say three out of five.
GetHuman: And finally- any advice for other 6pm.com customers?
GetHuman-340084: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for 6pm.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-340084 taken from his 6pm.com customer service problem that occurred on November 16th, 2017.