6pm.com: they are replacing the correct item that I orig...
A 6pm.com customer review by GetHuman user ~Deborah Hickerson from November 22nd, 2017
Background on ~Deborah Hickerson's case
GetHuman: ~Deborah Hickerson - can you tell our other 6pm.com customers when your case took place?
~Deborah Hickerson: Yup. It was middle of the night, on November 17th.
GetHuman: Did you reach out to 6pm.com, and if so, how?
GetHuman: And which of these common 6pm.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Deborah Hickerson a list of common 6pm.com problems)
~Deborah Hickerson: "Make a purchase" was why I was trying to call.
~Deborah Hickerson's review of 6pm.com customer service
GetHuman: So how would you sum up your experience for GetHuman's 6pm.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Deborah Hickerson: they are replacing the correct item that I originally ordered and told me to keep what they send me, great company !!!
GetHuman: Let's quantify your experience contacting 6pm.com. On a scale of 1 to 5, how easy is it go get help on a 6pm.com problem?
~Deborah Hickerson: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Deborah Hickerson: I'd give them a three out of five on communication.
GetHuman: And what about 6pm.com's ability to quickly and effectively address your problem?
~Deborah Hickerson: For that I would say two out of five.
GetHuman: And finally- any advice for other 6pm.com customers?
~Deborah Hickerson: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for 6pm.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Deborah Hickerson taken from his 6pm.com customer service problem that occurred on November 17th, 2017.