7-Eleven: MY NAME IS ISRAEL GEBREMESSIH I AM A * SEVEN EL...
A 7-Eleven customer review by GetHuman user ~ISRAEL GEBREMESSIH from November 16th, 2017
Background on ~ISRAEL GEBREMESSIH's case
GetHuman: ~ISRAEL GEBREMESSIH - can you tell our other 7-Eleven customers when your case took place?
~ISRAEL GEBREMESSIH: Yeah. It was afternoon, on November 10th.
GetHuman: Did you reach out to 7-Eleven, and if so, how?
GetHuman: And which of these common 7-Eleven customer issues best describes the reason you wanted to talk to them?
(Shows ~ISRAEL GEBREMESSIH a list of common 7-Eleven problems)
~ISRAEL GEBREMESSIH: "Cancel order" was why I was trying to call.
~ISRAEL GEBREMESSIH's review of 7-Eleven customer service
GetHuman: So how would you sum up your experience for GetHuman's 7-Eleven customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ISRAEL GEBREMESSIH: MY NAME IS ISRAEL GEBREMESSIH I AM A * SEVEN ELEVEN LONG TIME CUSTMER I BUY DIFERENT GOODS AND MONEY ORDER BEFOR ** TWENTY YEARS THE SEVN ELEVEN COMPANY THEY HAVE GOOD SERVICES BUT NOW AFTER FRANCHISE MONOPOLISE THE BANGLADESH IN VIRGINIA THEY DONT GOOD SERVICE EVEN THEY DONT GIVE RICPT FOR THE COSTMER I BOUGHT VIRGIN MOBILE TOP UP CARD FOR TEN $** PRICE PIN NUMBER **** *** ***** FROM * SEVEN ELEVEN **** SOUTH GORGE MASON DRIVE FALLS CHURCH VIRGINIA ***** FHONE NUMBER **** *** ***** WHEN I TAKE IT HOME AND LOADED AND TAP UP IT THE VIRGIN MOBILE CAR PIN NUMBER IT DOSNT WORK IT WHEN I GO TO THE STORE AND TO RETURN THE CARD THE CASHERS TWO TIMES THE MANGER IS NOT HERE HE IS IN VACATION THEY SAID BUT WHEN I BUY IT THE CARD THE CASHER SCAN IT THE CARD OR NOT I DONT KNOW ALSO I BOUGHT IS ANOTHER ITEM BUT HE DIDNT GIVE ME THE RECEIPT THAIR FORE I WANT A REPLECMENT VIRGIN MOBILE CARD THE $** DOLLAR OR THE TEN DOLLAR REFUND BE FOR ** FIFTEN YEARS THE SEVEN ELEVEN COMPAN OWND BY THE COMPANY THAI
GetHuman: Let's quantify your experience contacting 7-Eleven. On a scale of 1 to 5, how easy is it go get help on a 7-Eleven problem?
~ISRAEL GEBREMESSIH: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ISRAEL GEBREMESSIH: I'd give them a five out of five on communication.
GetHuman: And what about 7-Eleven's ability to quickly and effectively address your problem?
~ISRAEL GEBREMESSIH: For that I would say five out of five.
GetHuman: And finally- any advice for other 7-Eleven customers?
~ISRAEL GEBREMESSIH: Call them early in the day or late. Don't forget any personal or account information you might need for 7-Eleven to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ISRAEL GEBREMESSIH taken from his 7-Eleven customer service problem that occurred on November 10th, 2017.