99perfume.com: I AM A FIRST TIME CUSTOMER I PLACED A $**.** OR...
A 99perfume.com customer review by GetHuman user ~Elva Balderas from November 21st, 2017
Background on ~Elva Balderas's case
GetHuman: ~Elva Balderas - can you tell our other 99perfume.com customers when your case took place?
~Elva Balderas: Yes. It was middle of the night, on November 17th.
GetHuman: Did you reach out to 99perfume.com, and if so, how?
GetHuman: And which of these common 99perfume.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Elva Balderas a list of common 99perfume.com problems)
~Elva Balderas: "Returns" was why I was trying to call.
~Elva Balderas's review of 99perfume.com customer service
GetHuman: So how would you sum up your experience for GetHuman's 99perfume.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Elva Balderas: I AM A FIRST TIME CUSTOMER I PLACED A $**.** ORDER ON APRIL NOTICE THEY DEBIT MY ACCOUNT SO I SAID TO MYSELF IT'S JUST A MATTER OF TIME AND I SHOULD GET MY ORDER WELL WERE NOW IN MAY AND NO PRODUCT SO I CALLED CUSTOMER SERVICE AND I CERTAINLY DIDN'T GET ANYWHERE THEY TRACKED MY PACKAGE N THEY STATED IT WAS DELIVERED TO ME ALREADY WHEN I MENTIONED TO THE PERSON AT **Perfume THAT I DIDN'T RECEIVE ANYTHING HE THEN CHECK WHAT ADDRESS IT WAS MAILED TO I THEN TOLD HIM TO BEGIN ITS THE WRONG ADDRESS SO NOW WHAT HE THEN SAID TALK TO UR NEIGHBOR THEY SHOULD HAVE UR PACKAGE I THEN EXPLAIN TO THE MAN THERE IS NO SUCH ADDRESS SO WHAT ? HE THEN SAID CALL UPS AND TELL THEM UR SITUATION I GGGGGG EN TOKD HIM LOOK UR SUPPOSE TO B HELPING ME N UR NOT ALL UR DOING IS GIVING ME UR HOMEWORK UR SUPPOSE TO B HELPING ME AND AT THIS POINT I DON'T C U HELPING ME OUT I AM SO SO FURIOUS WITH THIS PEOPLE I WILL NEVER NEVER BUY OR RECOMMEND TO ANYONE TO BUY FROM THIS PEOPLE BCUZ THEY DON'T MAKE THINGS RIGHT I WO
GetHuman: Let's quantify your experience contacting 99perfume.com. On a scale of 1 to 5, how easy is it go get help on a 99perfume.com problem?
~Elva Balderas: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Elva Balderas: I'd give them a four out of five on communication.
GetHuman: And what about 99perfume.com's ability to quickly and effectively address your problem?
~Elva Balderas: For that I would say three out of five.
GetHuman: And finally- any advice for other 99perfume.com customers?
~Elva Balderas: Call them early in the day or late. Don't forget any personal or account information you might need for 99perfume.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Elva Balderas taken from his 99perfume.com customer service problem that occurred on November 17th, 2017.
99perfume.com
1.00 of 5 stars | 1 reviews
~Elva Balderas's 99perfume.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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