A.C. Moore Arts & Crafts: Needed to get credit for rewards points - compu...
A A.C. Moore Arts & Crafts customer review by GetHuman user ~SteveKnows from November 20th, 2017
Background on ~SteveKnows's case
GetHuman: ~SteveKnows - can you tell our other A.C. Moore Arts & Crafts customers when your case took place?
~SteveKnows: Yes. It was middle of the night, on November 17th.
GetHuman: Did you reach out to A.C. Moore Arts & Crafts, and if so, how?
GetHuman: And which of these common A.C. Moore Arts & Crafts customer issues best describes the reason you wanted to talk to them?
(Shows ~SteveKnows a list of common A.C. Moore Arts & Crafts problems)
~SteveKnows: "Complaint" was why I was trying to call.
~SteveKnows's review of A.C. Moore Arts & Crafts customer service
GetHuman: So how would you sum up your experience for GetHuman's A.C. Moore Arts & Crafts customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~SteveKnows: Needed to get credit for rewards points - computers at store were down. Greg helped me and he was great!
GetHuman: Let's quantify your experience contacting A.C. Moore Arts & Crafts. On a scale of 1 to 5, how easy is it go get help on a A.C. Moore Arts & Crafts problem?
~SteveKnows: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~SteveKnows: I'd give them a five out of five on communication.
GetHuman: And what about A.C. Moore Arts & Crafts's ability to quickly and effectively address your problem?
~SteveKnows: For that I would say five out of five.
GetHuman: And finally- any advice for other A.C. Moore Arts & Crafts customers?
~SteveKnows: Call them early in the day or late. Don't forget any personal or account information you might need for A.C. Moore Arts & Crafts to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~SteveKnows taken from his A.C. Moore Arts & Crafts customer service problem that occurred on November 17th, 2017.