A&W Food Services of Canada Inc.: I frequent the restaurant on the west side of...
A A&W Food Services of Canada Inc. customer review by GetHuman user ~Fed up!! from November 14th, 2017
Background on ~Fed up!!'s case
GetHuman: ~Fed up!! - can you tell our other A&W Food Services of Canada Inc. customers when your case took place?
~Fed up!!: Yes. It was evening, on November 4th.
GetHuman: Did you reach out to A&W Food Services of Canada Inc., and if so, how?
GetHuman: And which of these common A&W Food Services of Canada Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Fed up!! a list of common A&W Food Services of Canada Inc. problems)
~Fed up!!: "Complaint" was why I was trying to contact.
~Fed up!!'s review of A&W Food Services of Canada Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's A&W Food Services of Canada Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Fed up!!: I frequent the restaurant on the west side of Gasoline Alley in Red Deer Alberta every week on my way home from my sons hockey practice and I am enfuriated that with no customers in the restaurant and nobody going through the drive thru that they still can't get an order complete!! This is not the first time I have driven away and got home to find something missing, that I have paid for, from my order!! Are you kidding me? I know they have screens that tell them what the order is, so there is no excuse, especially in this case, for a part of the order to be missing!! Get it together or shut it down!! I'm sure that I'm not the only person that has been short changed from this location, and the trouble is it's highway traffic that comes into this place and you get back on the highway and realise you got short changed on your order!
GetHuman: Let's quantify your experience contacting A&W Food Services of Canada Inc.. On a scale of 1 to 5, how easy is it go get help on a A&W Food Services of Canada Inc. problem?
~Fed up!!: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Fed up!!: I'd give them a one out of five on communication.
GetHuman: And what about A&W Food Services of Canada Inc.'s ability to quickly and effectively address your problem?
~Fed up!!: For that I would say four out of five.
GetHuman: And finally- any advice for other A&W Food Services of Canada Inc. customers?
~Fed up!!: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for A&W Food Services of Canada Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Fed up!! taken from his A&W Food Services of Canada Inc. customer service problem that occurred on November 4th, 2017.