A&W Food Services of Canada Inc.: going through the drive through it took * times...

A A&W Food Services of Canada Inc. customer review by GetHuman user GetHuman-106427 from November 15th, 2017

Background on GetHuman-106427's case

GetHuman: GetHuman-106427 - can you tell our other A&W Food Services of Canada Inc. customers when your case took place?
GetHuman-106427: Yeah. It was afternoon, on November 10th.
GetHuman: Did you reach out to A&W Food Services of Canada Inc., and if so, how?
GetHuman-106427: I used a help page I found on the GetHuman A&W Food Services of Canada Inc. customer service contact info page: Contact A&W Food Services of Canada Inc. Customer Service
GetHuman: And which of these common A&W Food Services of Canada Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-106427 a list of common A&W Food Services of Canada Inc. problems)
GetHuman-106427: "Delivery problem" was why I was trying to contact.

GetHuman-106427's review of A&W Food Services of Canada Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's A&W Food Services of Canada Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-106427: going through the drive through it took * times to get the girl on the other side to understand english and I had a hard time understanding her. After we left and got home we noticed no straws or napkins. Somehow they got the order write but billed me for something differant then what I got. I like A$W food but this location is not going to see me again
GetHuman: Let's quantify your experience contacting A&W Food Services of Canada Inc.. On a scale of 1 to 5, how easy is it go get help on a A&W Food Services of Canada Inc. problem?
GetHuman-106427: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-106427: I'd give them a four out of five on communication.
GetHuman: And what about A&W Food Services of Canada Inc.'s ability to quickly and effectively address your problem?
GetHuman-106427: For that I would say one out of five.
GetHuman: And finally- any advice for other A&W Food Services of Canada Inc. customers?
GetHuman-106427: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for A&W Food Services of Canada Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-106427 taken from his A&W Food Services of Canada Inc. customer service problem that occurred on November 10th, 2017.

A&W Food Services of Canada Inc.

1.00 of 5 stars | 9 reviews

GetHuman-106427's A&W Food Services of Canada Inc. Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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