A&W Food Services of Canada Inc.: while returning from dropping my sister in law...

A A&W Food Services of Canada Inc. customer review by GetHuman user ~wtf from November 10th, 2017

Background on ~wtf's case

GetHuman: ~wtf - can you tell our other A&W Food Services of Canada Inc. customers when your case took place?
~wtf: Yup. It was morning, on November 9th.
GetHuman: Did you reach out to A&W Food Services of Canada Inc., and if so, how?
~wtf: I used a help page I found on the GetHuman A&W Food Services of Canada Inc. customer service contact info page: Contact A&W Food Services of Canada Inc. Customer Service
GetHuman: And which of these common A&W Food Services of Canada Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~wtf a list of common A&W Food Services of Canada Inc. problems)
~wtf: "Cancel a reservation" was why I was trying to contact.

~wtf's review of A&W Food Services of Canada Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's A&W Food Services of Canada Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~wtf: while returning from dropping my sister in law off, i decided to stop at the a&w at Niton Junction for a supper for my wife when I got home. I ordered a * can dine meal, and sub'd a gravy for * of the drinks. My * year old daughter had to wait in the truck while I ordered. When I got home and prepared supper for my ** hr day shift wife my order was missing a set of fries, and this is this best part, one of my burgers had everything on it except the beef. I then tried to call and complain with no receipt for a * and was hung up on. I tried to call back and could not get through or got a busy signal I feel that with this service I should be given a ** year free meal card.
GetHuman: Let's quantify your experience contacting A&W Food Services of Canada Inc.. On a scale of 1 to 5, how easy is it go get help on a A&W Food Services of Canada Inc. problem?
~wtf: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~wtf: I'd give them a one out of five on communication.
GetHuman: And what about A&W Food Services of Canada Inc.'s ability to quickly and effectively address your problem?
~wtf: For that I would say three out of five.
GetHuman: And finally- any advice for other A&W Food Services of Canada Inc. customers?
~wtf: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for A&W Food Services of Canada Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~wtf taken from his A&W Food Services of Canada Inc. customer service problem that occurred on November 9th, 2017.

A&W Food Services of Canada Inc.

1.00 of 5 stars | 9 reviews

~wtf's A&W Food Services of Canada Inc. Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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