AARP: The person I spoke to gave me a phone number of...
A AARP customer review by GetHuman user ~maria guajardo baro from November 19th, 2017
Background on ~maria guajardo baro's case
GetHuman: ~maria guajardo baro - can you tell our other AARP customers when your case took place?
~maria guajardo baro: Yeah. It was middle of the night, on November 13th.
GetHuman: Did you reach out to AARP, and if so, how?
GetHuman: And which of these common AARP customer issues best describes the reason you wanted to talk to them?
(Shows ~maria guajardo baro a list of common AARP problems)
~maria guajardo baro: "Update account information" was why I was trying to call.
~maria guajardo baro's review of AARP customer service
GetHuman: So how would you sum up your experience for GetHuman's AARP customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~maria guajardo baro: The person I spoke to gave me a phone number of AARP legal service. I called and it was not working. I have a legal question.
GetHuman: Let's quantify your experience contacting AARP. On a scale of 1 to 5, how easy is it go get help on a AARP problem?
~maria guajardo baro: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~maria guajardo baro: I'd give them a five out of five on communication.
GetHuman: And what about AARP's ability to quickly and effectively address your problem?
~maria guajardo baro: For that I would say four out of five.
GetHuman: And finally- any advice for other AARP customers?
~maria guajardo baro: Call them early in the day or late. Don't forget any personal or account information you might need for AARP to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~maria guajardo baro taken from his AARP customer service problem that occurred on November 13th, 2017.