ABCMouse: keep getting a sorry.this is the worse place I...
A ABCMouse customer review by GetHuman user ~judy crain from November 22nd, 2017
Background on ~judy crain's case
GetHuman: ~judy crain - can you tell our other ABCMouse customers when your case took place?
~judy crain: Yes. It was morning, on November 12th.
GetHuman: Did you reach out to ABCMouse, and if so, how?
GetHuman: And which of these common ABCMouse customer issues best describes the reason you wanted to talk to them?
(Shows ~judy crain a list of common ABCMouse problems)
~judy crain: "Account Setup" was why I was trying to call.
~judy crain's review of ABCMouse customer service
GetHuman: So how would you sum up your experience for GetHuman's ABCMouse customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~judy crain: keep getting a sorry.this is the worse place I have ever tried to call. and you took money out of my checking that I did not say it was ok
GetHuman: Let's quantify your experience contacting ABCMouse. On a scale of 1 to 5, how easy is it go get help on a ABCMouse problem?
~judy crain: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~judy crain: I'd give them a five out of five on communication.
GetHuman: And what about ABCMouse's ability to quickly and effectively address your problem?
~judy crain: For that I would say five out of five.
GetHuman: And finally- any advice for other ABCMouse customers?
~judy crain: Call them early in the day or late. Don't forget any personal or account information you might need for ABCMouse to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~judy crain taken from his ABCMouse customer service problem that occurred on November 12th, 2017.