ABN AMRO Mortgage: Good some one in India. Because the loan was p...
A ABN AMRO Mortgage customer review by GetHuman user ~MomGuardian from November 15th, 2017
Background on ~MomGuardian's case
GetHuman: ~MomGuardian - can you tell our other ABN AMRO Mortgage customers when your case took place?
~MomGuardian: Sure. It was middle of the night, on November 13th.
GetHuman: Did you reach out to ABN AMRO Mortgage, and if so, how?
GetHuman: And which of these common ABN AMRO Mortgage customer issues best describes the reason you wanted to talk to them?
(Shows ~MomGuardian a list of common ABN AMRO Mortgage problems)
~MomGuardian: "Repayment question" was why I was trying to call.
~MomGuardian's review of ABN AMRO Mortgage customer service
GetHuman: So how would you sum up your experience for GetHuman's ABN AMRO Mortgage customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~MomGuardian: Good some one in India. Because the loan was paid before Citi acquired ABN AMRO, I must now submit my request by fax to the Satisfactio Research Service Dept. at ***-***-****. Let is hope I get some satisfaction.
GetHuman: Let's quantify your experience contacting ABN AMRO Mortgage. On a scale of 1 to 5, how easy is it go get help on a ABN AMRO Mortgage problem?
~MomGuardian: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~MomGuardian: I'd give them a five out of five on communication.
GetHuman: And what about ABN AMRO Mortgage's ability to quickly and effectively address your problem?
~MomGuardian: For that I would say three out of five.
GetHuman: And finally- any advice for other ABN AMRO Mortgage customers?
~MomGuardian: Call them early in the day or late. Don't forget any personal or account information you might need for ABN AMRO Mortgage to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~MomGuardian taken from his ABN AMRO Mortgage customer service problem that occurred on November 13th, 2017.