AIG: Non English Speaker. I called about the recent...
A AIG customer review by GetHuman user GetHuman-431506 from November 18th, 2017
Background on GetHuman-431506's case
GetHuman: GetHuman-431506 - can you tell our other AIG customers when your case took place?
GetHuman-431506: Sure. It was middle of the night, on November 10th.
GetHuman: Did you reach out to AIG, and if so, how?
GetHuman: And which of these common AIG customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-431506 a list of common AIG problems)
GetHuman-431506: "Update account information" was why I was trying to call.
GetHuman-431506's review of AIG customer service
GetHuman: So how would you sum up your experience for GetHuman's AIG customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-431506: Non English Speaker. I called about the recent comments made about lynching. I wanted them to know that there should be mass killings at AIG. At this point there is only one way to fix this mentality, that is to take shelter and lay the lead. All AIG can die slow deaths
GetHuman: Let's quantify your experience contacting AIG. On a scale of 1 to 5, how easy is it go get help on a AIG problem?
GetHuman-431506: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-431506: I'd give them a three out of five on communication.
GetHuman: And what about AIG's ability to quickly and effectively address your problem?
GetHuman-431506: For that I would say five out of five.
GetHuman: And finally- any advice for other AIG customers?
GetHuman-431506: Call them early in the day or late. Don't forget any personal or account information you might need for AIG to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-431506 taken from his AIG customer service problem that occurred on November 10th, 2017.