AJMadison.com: Customer service will not disclose who took my...
A AJMadison.com customer review by GetHuman user GetHuman-243681 from November 19th, 2017
Background on GetHuman-243681's case
GetHuman: GetHuman-243681 - can you tell our other AJMadison.com customers when your case took place?
GetHuman-243681: Sure. It was afternoon, on November 14th.
GetHuman: Did you reach out to AJMadison.com, and if so, how?
GetHuman: And which of these common AJMadison.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-243681 a list of common AJMadison.com problems)
GetHuman-243681: "Change order" was why I was trying to call.
GetHuman-243681's review of AJMadison.com customer service
GetHuman: So how would you sum up your experience for GetHuman's AJMadison.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-243681: Customer service will not disclose who took my order on line. I called in ref. to delivery, a man stated that full delivery, installation, bebris removal & haul away old compactor would be $**.**. Now they want an additional charge for this service that their employee suggested to us on date of order.
GetHuman: Let's quantify your experience contacting AJMadison.com. On a scale of 1 to 5, how easy is it go get help on a AJMadison.com problem?
GetHuman-243681: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-243681: I'd give them a two out of five on communication.
GetHuman: And what about AJMadison.com's ability to quickly and effectively address your problem?
GetHuman-243681: For that I would say three out of five.
GetHuman: And finally- any advice for other AJMadison.com customers?
GetHuman-243681: Call them early in the day or late. Don't forget any personal or account information you might need for AJMadison.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-243681 taken from his AJMadison.com customer service problem that occurred on November 14th, 2017.
AJMadison.com
1.00 of 5 stars | 1 reviews
GetHuman-243681's AJMadison.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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