AMC Entertainment: my computer doesnot have internet windows **, t...
A AMC Entertainment customer review by GetHuman user ~INDY GIRL from November 22nd, 2017
Background on ~INDY GIRL's case
GetHuman: ~INDY GIRL - can you tell our other AMC Entertainment customers when your case took place?
~INDY GIRL: Sure. It was evening, on November 17th.
GetHuman: Did you reach out to AMC Entertainment, and if so, how?
GetHuman: And which of these common AMC Entertainment customer issues best describes the reason you wanted to talk to them?
(Shows ~INDY GIRL a list of common AMC Entertainment problems)
~INDY GIRL: "Account Access" was why I was trying to contact.
~INDY GIRL's review of AMC Entertainment customer service
GetHuman: So how would you sum up your experience for GetHuman's AMC Entertainment customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~INDY GIRL: my computer doesnot have internet windows **, therefore i can not get past the install widown ** PAGE!!!! Which from a work computer I am not allow to load uncertified software. they need a skip page added to site. now on my mobile phone i can not get my email, my stubs card or my password to take - now you tell me what's wrong with that picute - yet AMC STUBS sends me emails, text messagee and the likes twice weekly. now if this isn't horablie seveic i dont know what they conside good service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!FTS. A VERY UPSET CUSTOMER!
GetHuman: Let's quantify your experience contacting AMC Entertainment. On a scale of 1 to 5, how easy is it go get help on a AMC Entertainment problem?
~INDY GIRL: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~INDY GIRL: I'd give them a one out of five on communication.
GetHuman: And what about AMC Entertainment's ability to quickly and effectively address your problem?
~INDY GIRL: For that I would say one out of five.
GetHuman: And finally- any advice for other AMC Entertainment customers?
~INDY GIRL: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for AMC Entertainment to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~INDY GIRL taken from his AMC Entertainment customer service problem that occurred on November 17th, 2017.