AT&T Go Phone: I called to try to receive $* onmy phone becaus...
A AT&T Go Phone customer review by GetHuman user ~crystal from November 23rd, 2017
Background on ~crystal's case
GetHuman: ~crystal - can you tell our other AT&T Go Phone customers when your case took place?
~crystal: Sure. It was afternoon, on November 16th.
GetHuman: Did you reach out to AT&T Go Phone, and if so, how?
GetHuman: And which of these common AT&T Go Phone customer issues best describes the reason you wanted to talk to them?
(Shows ~crystal a list of common AT&T Go Phone problems)
~crystal: "Billing issue" was why I was trying to call.
~crystal's review of AT&T Go Phone customer service
GetHuman: So how would you sum up your experience for GetHuman's AT&T Go Phone customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~crystal: I called to try to receive $* onmy phone because me and my babies is stucked on the side of the road and she wouldn't do it stating that I already received free minutesand I told her that was my first time calling and that Ive been adding my own minute and it's hot out here and me and my babies is still sitting here because i can't make a phone call
GetHuman: Let's quantify your experience contacting AT&T Go Phone. On a scale of 1 to 5, how easy is it go get help on a AT&T Go Phone problem?
~crystal: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~crystal: I'd give them a one out of five on communication.
GetHuman: And what about AT&T Go Phone's ability to quickly and effectively address your problem?
~crystal: For that I would say four out of five.
GetHuman: And finally- any advice for other AT&T Go Phone customers?
~crystal: Call them early in the day or late. Don't forget any personal or account information you might need for AT&T Go Phone to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~crystal taken from his AT&T Go Phone customer service problem that occurred on November 16th, 2017.