AT&T Go Phone: cAN i GIVE -*? AT&T's customer service *****...
A AT&T Go Phone customer review by GetHuman user ~Pissed Off from November 27th, 2017
Background on ~Pissed Off's case
GetHuman: ~Pissed Off - can you tell our other AT&T Go Phone customers when your case took place?
~Pissed Off: Yes I can. It was afternoon, on November 20th.
GetHuman: Did you reach out to AT&T Go Phone, and if so, how?
GetHuman: And which of these common AT&T Go Phone customer issues best describes the reason you wanted to talk to them?
(Shows ~Pissed Off a list of common AT&T Go Phone problems)
~Pissed Off: "Account issues" was why I was trying to call.
~Pissed Off's review of AT&T Go Phone customer service
GetHuman: So how would you sum up your experience for GetHuman's AT&T Go Phone customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pissed Off: cAN i GIVE -*? AT&T's customer service *****.............I never could get to a live person. Couldn't get any of my cell phones activated or where I could find a code or get a cell *...........wasted bunch of money I don't have on a freakin phone that doesn't work...........!!!!!!!!!! Now I have no cell phone to be contacted in case I am in an accident!!!! Thanks AT&T YOU ****!!!! And DO NOT CONTACT me for any other services.
GetHuman: Let's quantify your experience contacting AT&T Go Phone. On a scale of 1 to 5, how easy is it go get help on a AT&T Go Phone problem?
~Pissed Off: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pissed Off: I'd give them a five out of five on communication.
GetHuman: And what about AT&T Go Phone's ability to quickly and effectively address your problem?
~Pissed Off: For that I would say three out of five.
GetHuman: And finally- any advice for other AT&T Go Phone customers?
~Pissed Off: Call them early in the day or late. Don't forget any personal or account information you might need for AT&T Go Phone to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pissed Off taken from his AT&T Go Phone customer service problem that occurred on November 20th, 2017.