AT&T Legacy Accounts Repair: received invoice from AT&T. After speaking to...
A AT&T Legacy Accounts Repair customer review by GetHuman user ~Business RJ from November 26th, 2017
Background on ~Business RJ's case
GetHuman: ~Business RJ - can you tell our other AT&T Legacy Accounts Repair customers when your case took place?
~Business RJ: Sure. It was morning, on November 24th.
GetHuman: Did you reach out to AT&T Legacy Accounts Repair, and if so, how?
GetHuman: And which of these common AT&T Legacy Accounts Repair customer issues best describes the reason you wanted to talk to them?
(Shows ~Business RJ a list of common AT&T Legacy Accounts Repair problems)
~Business RJ: "Change plan" was why I was trying to call.
~Business RJ's review of AT&T Legacy Accounts Repair customer service
GetHuman: So how would you sum up your experience for GetHuman's AT&T Legacy Accounts Repair customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Business RJ: received invoice from AT&T. After speaking to * AT&T reps no one could tell me what phone number the invoice was for and indicated it was a Legacy business account number. From there I was transferred again twice and again no one could explain what phone number the invoice was for and why we were billed. Great way for AT&T to make money .. invoice for no-known accounts. Very frustrating!!
GetHuman: Let's quantify your experience contacting AT&T Legacy Accounts Repair. On a scale of 1 to 5, how easy is it go get help on a AT&T Legacy Accounts Repair problem?
~Business RJ: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Business RJ: I'd give them a four out of five on communication.
GetHuman: And what about AT&T Legacy Accounts Repair's ability to quickly and effectively address your problem?
~Business RJ: For that I would say one out of five.
GetHuman: And finally- any advice for other AT&T Legacy Accounts Repair customers?
~Business RJ: Call them early in the day or late. Don't forget any personal or account information you might need for AT&T Legacy Accounts Repair to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Business RJ taken from his AT&T Legacy Accounts Repair customer service problem that occurred on November 24th, 2017.